iArchiBefore you request deletion
Export any models you want to keep as ArchiMate XML, and any diagrams as PNG or SVG. Disconnect the MCP clients you have authorized. If you have a paid subscription, cancel it separately through the link in your Paddle receipt or Paddle’s buyer support; account deletion does not cancel billing.
Send your request
Email yehkuanyew@gmail.com from the Google email address associated with your iArchi account. Use the subject “iArchi account deletion request” and state that you want your account and its cloud architecture data deleted.
We verify ownership before arranging deletion. Do not send your password, access token, payment details or identity documents unless we first explain a necessary and appropriate verification step.
Email a deletion requestWhat the request covers
The request covers your iArchi authentication account and account-specific cloud workspaces, models, views and their stored content. We will confirm completion or explain a specific retention exception. Necessary billing, security or legal records may be retained as described in the Privacy Policy.
It does not remove local drafts or downloaded files on your devices, your Google account, Paddle’s transaction records, or information already received by ChatGPT or another client. Clear local drafts through your browser after saving what you need, and address third-party copies directly with that provider.